Patient Stories

Patient Navigator Saves Clients Money

Patient Navigator saves our client $15,936 by negotiating a 50% discount on medical bills. Our client was not insured.  Unfortunately, he was hospitalized after an accident and incurred enormous hospital and doctor bills.  He was very anxious about the situation, the stress of which was impeding his recovery.  Patient Navigator worked with the hospital billing [...]

 

Patient Navigator Works with the Elderly and Their Children

Where’s the best place for Dad to go? Derek asked for our help in finding a long-term facility for his dad with multiple sclerosis.  After Dad’s most recent hospitalization, the family realized it could no longer manage his care.  Patient Navigator conducted a thorough nursing home search, spoke to multiple admissions offices, prepared a matrix [...]

 

Patient Navigator’s Research Empowers Clients to Manage Their Care

Medical Research on Rare Condition Opens New Doors Bonnie came to Patient Navigator with a daughter living with a common psychiatric disorder and a very rare syndrome (fewer than 400 in the world) that manifests itself with congenital problems in multiple body systems. As it turns out, both the syndrome and disorder are linked; Patient [...]

 

Patient Navigator Solves Insurance, Benefits and Administrative Problems

Patient Navigator saves our client $15,936 by negotiating a 50% discount on medical bills. Our client was not insured.  Unfortunately, he was hospitalized after an accident and incurred enormous hospital and doctor bills.  He was very anxious about the situation, the stress of which was impeding his recovery.  Patient Navigator worked with the hospital billing [...]

 

Patient Navigator Finds the Care and Services that Clients Need

Medical Research on Rare Condition Opens New Doors Bonnie came to Patient Navigator with a daughter living with a common psychiatric disorder and a very rare syndrome (fewer than 400 in the world) that manifests itself with congenital problems in multiple body systems. As it turns out, both the syndrome and disorder are linked; Patient [...]

 

Patient Navigator Mediates Complicated Family Situations

Debbie’s sister in another state was in trouble. Debbie contacted Patient Navigator when her desperately ill sister in another state would not participate in planning her own care.  Debbie traveled frequently and could not be on site with her sister.  Patient Navigator stepped in to negotiate a discharge plan with the rehabilitation center.  But most [...]

 
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