You are encouraged to call or email for a complimentary ten-minute telephone consultation to determine how we may best help you.
Navigation and Insurance Reconciliation Services
Your personal navigator works with you to solve problems, conquer the medical maze and get you on the road to recovery. A navigator can help when you or a loved one have been recently diagnosed with a serious illness and you need good information quickly. A navigator can help when you have been shuttled between specialists who don’t listen to you, speak to each other, research your problems or diagnose you properly. A navigator can help when you feel overwhelmed by information overload or the administrative and insurance burdens of managing your illness. A navigator is dedicated to coordinating your medical care, getting you the help you need and working with your family. A navigator overcomes obstacles to your care and finds the resources you need. Your navigator is your medical mentor and guide.
Our Medical Director Karen Zorrilla, M.D. will lead your medical advocacy team. Dr. Zorrilla specializes in medical and medication records review, in-depth clinical research and differential diagnosis research. She works with patients with complicated medical histories who have had trouble finding the right diagnosis and doctors. Dr. Zorrilla’s concise medical summaries have been praised by many physicians because they capture in one document what might otherwise be buried in hundreds of pages of medical records. She is joined by our Director of Medical Research Dave Schlosser who produces detailed, well-sourced research reports and clinical trial searches to help our clients understand their condition, assess their options and make good decisions.
We do not diagnose or treat illness. We investigate clinical resources and provide you with information for your medical team.
Telephone: 703-281-4744 Fax: 703-281-6446
Before/After Hours – A 35% fee surcharge for before/after hours or weekend Services will apply.
We use the secure Navigation Tracker case management system (which we designed) to track your time and manage your account.