For more testimonials, please check our Advoconnection listing.

Elisabeth and Debora were amazing! They guided us every step of the way through the very difficult process of what to do about care for my grandmother. They have a wealth of knowledge and expertise and provided it in a loving, caring way. Their help was invaluable and continued to benefit us many months down the road. We know we couldn’t have managed this situation without them.

HeatherOakton, VA

My experience has been excellent. They came back with a full proposal filled with recommendations of how to address my health issue. The follow-up has also been prompt and thoughtful. I truly appreciated all the assistance they provided.

JanetLake Oswego, OR

My only regret in working with Elisabeth Russell and Karen Zorrilla with Patient Navigators is that I did not find them sooner. It was an answer to prayer to find such knowledgeable, compassionate, articulate, hard working individuals who far surpassed any hope or expectation in every phase of working with them. My daughter ‘s long complicated health history was summarized, analyzed & researched. Dr. Zorrila’s knowledge, wisdom,tireless efforts and expertise provided us with a foundation to make informed choices that we could not have made on our own and I believe resulted in better health care for our daughter. I especially appreciated her help in communicating with other physicians who were impressed with her knowledge and attention to detail. At the same time Dr. Zorrilla’s “mother’s heart” comforted the heart of this mother throughout a very difficult health journey for my daughter. I am sincerely, forever grateful. Thank you Dr. Zorrilla Patient Navigators!

JoyceRehoboth, DE

Patient Navigator’s services were recommended to me by a friend who recently lost her mother after a long illness and their service more than lived up to this positive reputation. Ms. Russell was extraordinarily helpful and knowledgeable during the ten-month period of my father’s final illness from cancer. She related well to us on both a personal and professional level and was very reassuring. She was able to provide excellent information and resources and was unfailingly kind and thoughtful. It was great to know that she could draw on the skills and technical knowledge of others in her network, which really extended and amplified the knowledge she shared with us. We were fortunate to benefit from her expertise and compassion during this difficult time. It made a huge difference to know that we had someone who could help us deal with unfamiliar and often challenging issues. I would recommend Ms. Russell and Patient Navigator very highly.

PegFalls Church, VA

Elisabeth has been extremely helpful as I search for a medicaid DC or MD nursing home for my dad. She did a great job researching the various homes, calling them to find out their admission policies, etc. This took a lot of the stress off me, since I work full time and have two little kids at home. She is very tech-savvy and sent me very helpful links related to my dad’s care. Elisabeth was referred to us by my wife’s friend, and she is highly competent and caring. I highly recommend Elisabeth Russell and the Patient Navigator.

DavidBethesda, MD

After months and months of being lost, with poor health, not knowing how to help myself, my mother helped me and I visited doctors. But I needed someone who was more familiar with my ailment. Elisabeth Russell has provided me with extremely powerful tools and guidance to a series of programs and doctors. I am in debt. Thank you.

AnnetteTemecula, CA

Elisabeth and her colleagues have been a huge help during my 5 year journey with advanced breast cancer. They are professional and empathetic and have helped me find specialists and treatment options. They also send me updates on information they find about relevant medication/treatment. I will continue to work with them until the cure is found.

KarenAlexandria, VA

Debora Harvey has help me throughout obtaining Social Security Disability Insurance (SSDI) and with continuance of my Long-Term disability (private insurance). She has also been of immense help joining me with doctor’s visits as I work my way throughout with my heart, stroke and diabetic diseases. Thank you Debora!

RobertHerndon, VA

Advice that we got in our initial consultation and follow up emails supported a ruling that reinstated our insurance – more than $200,000 value!

SusanPacific Palisades, CA

Elisabeth Russell’s ability to navigate the complex and frustrating medical system is a literal life saver. Many months ago, too physically ill from a history of digestive challenges and multiple surgeries and too mentally overwhelmed to sort out the necessary steps required by our health system to obtain care, I gave up. I gave up hope of ever finding relief of the physical pain or ever improving my health condition. I contacted Elisabeth Russell of Patient Navigator as a desperate attempt for assistance. It worked. Due to Ms. Russell’s passionate dedication and deliberate action, I am now getting the lifesaving treatments I need. Hope restored. Thank you Patient Navigator for your time, persistance, “know how” and most of all your compassion.

AmirraScottsdale, AZ