For more testimonials, please check our Advoconnection listing.

My family and I have had the pleasure of working with Elisabeth for the past 3 months on behalf of my brother, Marty. Marty has a very heartbreaking condition, and we have had continual struggles within the healthcare system, that I don’t believe we could have managed without Elisabeth’s assistance. She continues to help guide us through the healthcare maze with caring compassion and the knowledge required to make the right decisions for the best possible outcome. I would enthusiastically recommend Elisabeth to anyone dealing with a family healthcare crisis.

CherylDenver, CO

Elisabeth has been extremely helpful as I search for a medicaid DC or MD nursing home for my dad. She did a great job researching the various homes, calling them to find out their admission policies, etc. This took a lot of the stress off me, since I work full time and have two little kids at home. She is very tech-savvy and sent me very helpful links related to my dad’s care. Elisabeth was referred to us by my wife’s friend, and she is highly competent and caring. I highly recommend Elisabeth Russell and the Patient Navigator.

DavidBethesda, MD

Our daughter has been ill for the past four and a half years without a diagnosis. She has very complicated medical conditions and we did not know what to do or who to call next as we had been to many doctors and top clinics and not one could diagnose or help her. We then contacted Patient Navigator and have been working with Dr. Zorilla and she has been extraordinarily helpful in researching symptoms, clinics and physicians,and helping us communicate and getting physicians to listen to us. Dr. Zorilla goes above and beyond to make sure nothing is missed. She is a very compassionate person who has made a difference in our lives. I would highly recommend Patient Navigator and Dr. Zorilla very highly.

LindaChardon, NE

Patient Navigator has been a God send that I wish I would have known about sooner. I truly feel we would have been able to prevent 2 years of frustration and pain for our son. We are now looking at 3 more surgeries if the outcome is favorable after the second surgery. The feelings of frustration, hopelessness, but most importantly that we could have prevented this breaks our hearts. After finding Elisabeth and Karen things moved quickly and efficiently. Numerous questions were answered as well as compassion given through correspondence. These girls went above and beyond the call of duty and you just can’t put a price on that!!!! We were given 2 qualified options of places to go for further treatment. Due to time and the amount of travel my son was able to tolerate we chose the closest one. I recently received a phone call from the nurse of our other option who said the Dr. was going through emails and came across the one concerning our son. He wanted to know what had happened to him. I believe the only reason we received that call is because we had Karen Zorrilla working on our behalf. Words can’t express how thankful we are for these two ladies!!

VondaKearney, NE

I’ve worked with Elisabeth and her staff on two separate occasions for different chronic pain issues. I found Elisabeth to be extremely knowledgable and helpful in researching and providing information to help me make the best health care decision for me. I would definitely recommend her and her company if you need objective advocacy and information to help deal with any health care problem or decision.

MichaelPalm Beach Gardens, FL

Debora has been indispensable in my healthcare struggles. Most remarkably, she successfully spearheaded what seemed like a hopeless insurance appeal worth 10’s of 1000’s of dollars. I enthusiastically recommend having this tenacious and reliable professional in your corner.

NikolaiNew Brunswick, NJ

A friend led me to Elisabeth Russell’s website. Elisabeth was professional and personable when we spoke on the phone. My question concerned Choroidal Neo Vascularization, CNV, secondary to pathological myopia. I wondered if research was being done somewhere in the world that might help save my daughter’s eyesight. My answer came in the form of an email from a professional in the United Arab Emirates. Although there is no treatment other than what my daughter receives in the U.S., this type of global connection is invaluable. I will certainly recommend Elisabeth Russell to anyone I know who needs medical guidance. Her concern for our predicament proved her work is not strictly professional, but personal, as well.

KarenWinslow, AZ

Patient Navigator’s services were recommended to me by a friend who recently lost her mother after a long illness and their service more than lived up to this positive reputation. Ms. Russell was extraordinarily helpful and knowledgeable during the ten-month period of my father’s final illness from cancer. She related well to us on both a personal and professional level and was very reassuring. She was able to provide excellent information and resources and was unfailingly kind and thoughtful. It was great to know that she could draw on the skills and technical knowledge of others in her network, which really extended and amplified the knowledge she shared with us. We were fortunate to benefit from her expertise and compassion during this difficult time. It made a huge difference to know that we had someone who could help us deal with unfamiliar and often challenging issues. I would recommend Ms. Russell and Patient Navigator very highly.

PegFalls Church, VA

Ms. Russell and her assistant were very helpful to me. They listened well to my needs and tailored an approach to put me in touch with healthcare providers who specialize in the treatment I am looking for. I would definitely use their service again.

MaurieOviedo, FL

Debora Harvey has help me throughout obtaining Social Security Disability Insurance (SSDI) and with continuance of my Long-Term disability (private insurance). She has also been of immense help joining me with doctor’s visits as I work my way throughout with my heart, stroke and diabetic diseases. Thank you Debora!

RobertHerndon, VA