My family and I have had the pleasure of working with Elisabeth for the past 3 months on behalf of my brother, Marty. Marty has a very heartbreaking condition, and we have had continual struggles within the healthcare system, that I don’t believe we could have managed without Elisabeth’s assistance. She continues to help guide us through the healthcare maze with caring compassion and the knowledge required to make the right decisions for the best possible outcome. I would enthusiastically recommend Elisabeth to anyone dealing with a family healthcare crisis.
Words cannot express how fortunate we are that we hired Patient Navigator to advocate on our behalf in dealing with a denial of medical service for our daughter who has Asperger. They were well organized, professional, familiar with medical insurance policies and guidelines, and dedicated in providing the best advice and information possible to ensure a successful outcome. They showed compassion in their work and for our family, they truly cared. Our daughter is being treated at the right hospital now, and she wouldn’t be if not for Patient Navigator’s help.