Patient Navigator has been a God send that I wish I would have known about sooner. I truly feel we would have been able to prevent 2 years of frustration and pain for our son. We are now looking at 3 more surgeries if the outcome is favorable after the second surgery. The feelings of frustration, hopelessness, but most importantly that we could have prevented this breaks our hearts. After finding Elisabeth and Karen things moved quickly and efficiently. Numerous questions were answered as well as compassion given through correspondence. These girls went above and beyond the call of duty and you just can’t put a price on that!!!! We were given 2 qualified options of places to go for further treatment. Due to time and the amount of travel my son was able to tolerate we chose the closest one. I recently received a phone call from the nurse of our other option who said the Dr. was going through emails and came across the one concerning our son. He wanted to know what had happened to him. I believe the only reason we received that call is because we had Karen Zorrilla working on our behalf. Words can’t express how thankful we are for these two ladies!!
Elisabeth and her colleagues have been a huge help during my 5 year journey with advanced breast cancer. They are professional and empathetic and have helped me find specialists and treatment options. They also send me updates on information they find about relevant medication/treatment. I will continue to work with them until the cure is found.